Privacy Policy

This Privacy Policy explains how Roof Nerds LLC ("Roof Nerds," "we," "us," or "our") collects, uses, shares and protects information when you visit roofnerdsmarketing.com (the "Site"), fill out a form, book a call, or receive text messages, calls or emails from us. By using the Site or submitting your information, you agree to this Privacy Policy.

Who we are

Roof Nerds LLC is a marketing and lead-generation agency for roofing contractors, located at 628 Princeton Blvd, Wilkinsburg, PA 15221. You can reach us at (724) 877-1443 or info@roofnerdsmarketing.com.

Information we collect

Information you give us

• Contact details: first and last name, company name, email address, mobile phone number and website.
• Business details you choose to share, such as monthly lead volume and your biggest marketing or sales challenge.
• Appointment details when you book a call, and anything you tell us on a call, by text or by email.
• Your text messaging preferences and consent choices.

Information collected automatically

• Device and usage data, such as browser type, device type, pages visited, time on page, referring pages and approximate location based on IP address.
• Campaign data, such as the ad or link that brought you to the Site (for example, UTM parameters).
• Information collected through cookies and similar technologies, described below.

How we use your information

• To respond to your inquiry, schedule and hold your Leak Audit call, and provide our services.
• To send appointment confirmations, reminders, inquiry follow-ups and account notifications.
• To send marketing and promotional messages, only if you have opted in to receive them.
• To operate, secure, maintain and improve the Site and our services.
• To understand how visitors use the Site and measure how our marketing performs.
• To comply with legal obligations and enforce our Terms & Conditions.

Text messaging (SMS)

If you check a consent box on one of our forms, you agree to receive text messages from Roof Nerds LLC at the mobile number you provided. Transactional messages cover your appointment, inquiry and account. Marketing messages are sent only if you check the separate marketing box. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help. See the SMS Terms in our Terms & Conditions.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we share information

We do not sell your personal information. We share information only as described here:

• Service providers who help us run our business, such as website hosting, customer relationship management, scheduling, email and messaging delivery, and analytics. They may use your information only to perform services for us and must protect it. This sharing never includes text messaging opt-in data or consent, as stated above.
• Legal and safety reasons, when required by law, subpoena or court order, or to protect the rights, property or safety of Roof Nerds, our clients or others.
• Business transfers, if Roof Nerds is involved in a merger, acquisition or sale of assets, subject to this Privacy Policy.

Cookies and analytics

The Site may use cookies, pixels and similar technologies to remember your preferences, understand how the Site is used, and measure the results of our advertising. You can block or delete cookies in your browser settings; some parts of the Site, including embedded forms and scheduling tools, may not work correctly if you do. Some browsers offer a "Do Not Track" setting. Because there is no common standard for these signals, the Site does not currently respond to them.

Data retention

We keep personal information for as long as we need it to provide our services, keep business records, resolve disputes and meet legal, tax and accounting requirements. When we no longer need it, we delete or de-identify it. If you opt out of text messages, we keep a record of your opt-out so we can honor it.

How we protect information

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

Your rights and choices

• Access, correction and deletion: you can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to legal exceptions.
• Text messages: reply STOP to any message to opt out.
• Email: use the unsubscribe link in any marketing email.
• State privacy rights: depending on where you live, you may have additional rights under your state's privacy laws. We will honor those rights as required.

To make a request, email info@roofnerdsmarketing.com or call (724) 877-1443. We may need to verify your identity before responding.

Children's privacy

The Site and our services are meant for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

Third-party links and embedded tools

The Site may link to other websites and includes embedded forms and scheduling tools provided by service providers. Their own privacy practices apply to information processed on their systems. We encourage you to review their policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll change the effective date at the top of this page. Your continued use of the Site after an update means you accept the updated policy.

Contact us

Roof Nerds LLC
628 Princeton Blvd, Wilkinsburg, PA 15221
Phone: (724) 877-1443
Email: info@roofnerdsmarketing.com